FAQ.
Frequently Asked Questions.
How we work, what we build, and how to get started with 9dot Digital.
Services
What services does 9dot Digital offer?
9dot Digital is a full-service digital marketing agency. We support brands with strategy, design, content creation, website development, and digital marketing initiatives that are built to perform. Whether you need a single service or a fully integrated approach, we tailor our work to your goals and growth stage.
Projects
How do you start a new project?
Every project begins with discovery. We take time to understand your business, audience, objectives, and challenges before defining a clear plan forward. From there, we align on scope, timelines, and success metrics so everyone is working toward the same outcome.
Websites
How long does a typical website project take?
Most website projects take between 8 and 14 weeks, depending on scope, complexity, and content readiness. Larger or more custom builds may require additional time. We outline timelines clearly at the start of each project so expectations are aligned.
Can you update or redesign an existing website?
Yes. We regularly work with existing websites, from visual refreshes and usability improvements to full redesigns and rebuilds. We’ll assess what’s working, what can be improved, and how to best support your goals moving forward.
Platforms
What platforms do you build websites on?
We primarily build websites on WordPress due to its flexibility, scalability, and ease of use. However, we’re platform-agnostic and can recommend or work within other systems based on your technical requirements and integrations, including ecommerce needs.
Clients
Do you work with companies of all sizes?
We work with startups, growing businesses, and established organizations across a range of industries. What matters most is alignment. If you’re looking for a strategic partner to help strengthen your digital presence, and make it an enjoyable process, we’re a good fit.
Lead Generation
Do you help with lead generation?
Yes! We design and execute lead-generation strategies that focus on attracting the right audience and converting them with purpose. This can include landing pages, content, paid advertising, email nurturing, CRM workflows, and funnel optimization.
See our lead generation service for more details.
Campaigns
Do you create marketing campaigns?
We love working on marketing campaigns. From campaign concept and strategy to creative development and execution, we help brands launch and manage campaigns across digital channels. We can support full campaigns or specific components depending on your needs.
Check out our digital marketing and ads services for details.
SEO
Do you provide search engine optimization (SEO) services?
SEO is built into our websites and content from the start, and we also offer ongoing SEO strategy and optimization. This includes keyword research, content optimization, technical SEO, audits, and performance tracking.
See our SEO & AI Search page for more.
Content
Can you help with content writing?
Absolutely. We write website copy, brand messaging, blogs, whitepapers, email content, and campaign messaging. Our approach is always audience-focused and aligned with your broader brand strategy.
See our Content Creation service page for more information.
Outsourced Support
Do you offer outsourced marketing support?
For teams without in-house marketing resources, we act as an ongoing creative and strategic partner. This can include monthly content, design, campaign support, website updates, and more. We’re structured to fit your needs without the overhead of a full internal team.
Geography
Do you work with clients outside of Canada?
Yes. While we’re based in Canada, we work with clients across North America and internationally. Our process is built for collaboration regardless of location.
Getting Started
How do we get started?
You can reach out through our contact form, book a call, or send us a message with a bit of context about what you’re looking to achieve. We’ll review your goals, share initial recommendations, and outline next steps.
Still have questions?
Get in touch — we’re happy to talk through your ideas and help you determine the right next step.
Thanks — we’ll be in touch within one business day.